MCT is a small company based in Victoria, operating throughout Australia and overseas.  MCT’s Director Jan Murray has extensive practical experience in local government, state government and non-government sectors in both Australia and the United Kingdom providing a sound basis for her consultancy work.  Jan is also an accredited trainer and had been involved in library education for more than 20 years.


We conduct reviews and consultancies for libraries and information centres across all sectors. Areas of expertise include:  Library management, disability services, monitoring and evaluation, organisational review and development, strategic planning, project management, human resources management, career planning, research methodologies.


MCT also designs and delivers training in the following areas:

  • Management improvement

  • Leadership

  • Human resources management

  • Disability awareness

  • Career development and planning

  • Workplace assessment and training

  • Customer service

  • Collection development

  • Team development

  • Reference skills

  • Library evaluation

  • Basic research skills


Please check our website for program details:

Alan Butters

Alan Butters is the most experienced library technology consultant within the Asia Pacific region. He has been involved with library technologies for more than thirty years and has managed product development and R&D laboratories for Raeco International and 3M USA. Since June 2004 Alan has operated as an independent library technology consultant and has worked extensively throughout Australia and New Zealand as well as in Europe, China and the Middle East. Alan is Standards Australia’s National Expert in Library RFID and is also active in international library standards development, being co-author together with Paul Chartier (UK) of ISO 28560-2 and ISO/TS 28560-4.


We focus on making digital projects more effective and engaging. We do this by focusing on your customers, your content and your technology. We plan, research and document, ready for the vendor to build.

We’ll guide your library through the process and help you get what you and your customers need from your project or website. We will do the plan, and then help you manage the vendor so you get what you need.

We’ve worked on more than 150 website projects, from a 20,000 page colossus to highly focused campaign websites. We’ve just helped Darebin Libraries plan out their new website.

We have a wealth of experience in government, health, retail, transport, utilities and the not for profit sector.

Culture Place Australia Pty Ltd

Culture Place Australia was established by Geoff Carson in 2015 with the aim of ‘Enhancing sense of place for Australian communities through integrated cultural and community planning, performance and service delivery”.  While consultancy services are provided across the arts and cultural spectrum, the company’s focus is around working with public library services to enhance business and infrastructure planning, community consultation processes and performance improvement in a collaborative, team-based environment.

Euan Lockie - ACIG

In our twenty-fifth year in business, ACIG is a boutique consulting firm with an excellent reputation.  Small enough to listen but large enough to deliver.

Our seasoned team of professionals deliver their insights with a high degree of intellectual rigour and candour.

We understand that it’s all about helping your people deliver the best possible outcomes to the community and your stakeholders.  It’s about staff being able to deliver the highest quality services and making the best use of scarce resources.  And it’s about providing practical and innovative options.

ACIG’s clients include all three levels of government within Australia, and a range of organisations from the health, education and not-for-profit sectors. We also work with governments around the world.

Ian Phillips

I & J Management Services is a small consulting company based in Sunbury. Since 2001 we have worked with Victoria’s public library sector on statewide and local projects that have informed decision-making in public libraries. Through our first-hand experience and research activities we have a deep knowledge of the role of public libraries in building individual and community capacity, a thorough knowledge of the way public libraries work, and familiarity with PLVN and SLV.

K2 Planning Pty Ltd

K2 Planning is a specialist social planning firm with significant experience in planning for community services and infrastructure. We have worked with inner, middle and outer metropolitan areas, regional locations and private developers to plan for community facilities that respond to the changing needs and expectations of local communities. Our projects develop innovative models of infrastructure and services that reflect changing work practices, differing levels of social engagement and emerging models of service delivery. We have developed innovative plans for libraries, health and wellbeing hubs, early year’s services and community facilities that promote increased social connection and support active and healthy aging.

Kevin Hennah

Kevin Hennah has carried out in excess of 1000 onsite consultations to libraries internationally. His keynote presentations and workshops have been delivered throughout Europe, The USA, The UAE, Asia and Australia. He has a wealth of ideas to share and is passionate about keeping libraries relevant.

Kevin’s understanding of the operational requirements of libraries is coupled with practical advice that is sensitive to budget restrictions and challenges traditional thinking. He has input into the design of dozens of libraries globally and provides guidance on the coordination of self-managed makeovers at all budget-levels. Through this process, he has helped many clients achieve a significant increase in usage and loans.

Les Firth

Les has extensive IT experience. This includes technical and project management roles with IBM assisting a range of companies realise their IT objectives. As the IT manager at Yarra Plenty Regional Library from 2006 to 2016, he helped implement many of Christine Mackenzie’s innovative initiatives. With a small team of 3 people, he managed relationships with key network, computer product and services organisations to high levels of network and system availability.  In 2012-13, an extensive rollout of the NBN allowed the provision of high speed internet to all YPRL branches. Les received the MAV LGICT Award for Excellence in 2013 for this project. Les has a special interest in bringing clarity and understand to statistics; he presented on statistics at VALA 2010 and has helped several library services improve their statistical recording and reporting.

Marion King

I am a management consultant, with a wide range of experience in management and leadership roles in the information/knowledge management sphere. I have worked in Public, University and TAFE libraries and most recently as the Victorian Parliamentary Librarian. I believe that staff are fundamental to the success of an organisation and that enabling them to contribute to the current and future directions of their organisation, recognising their talent and providing opportunities for them to excel, are key contributors to organisational success.  My areas of expertise are in information and knowledge management, education, government and the public sector.

PiCS Library Academy

At PiCS Library Academy we love learning, libraries and thought-provoking people. By building learning opportunities for Library staff delivered by thought provoking people we get to do what we love, and hopefully make a difference to your Library teams, and the communities you deliver services to. We are attuned to 70/20/10 learning model and work with Libraries to ensure they are providing their staff with the best opportunities for personal and professional development. At the surface we provide access to some great courses, specific to Library staff, across the region. Check out our great range of courses at and if you can’t find what you’re looking for, let us know and we’ll create it.

Quest Consulting

Quest Consulting, established in 1999, has successfully completed more than 200 projects, mostly for local governments. We are passionate about the importance of libraries as highly valued resources that support life-long learning and foster participation in artistic and cultural expression.


We’ve worked on library strategies, planning for library facilities, needs analyses and team building workshops for library staff. We’ve also worked on many arts, culture and events projects. We often work in partnership with architects and economists to deliver comprehensive inputs for major projects.


Client feedback:

“I love it! So easy to read. I can’t see anything in the report that I would want to change.”

“Your work is always spot on, comprehensive with recommendations that can actually be implemented.”

Roger Henshaw Consultancy Services

RHCS brings an unrivalled depth and level of experience to library consulting.
We understand your business and the challenges you face, and can help your library thrive. Our consultants are professional librarians with many years’ experience across several library sectors, and are active members of ALIA, Public Libraries Australia and ALA. By constantly monitoring evolving and emerging trends, and developing new models and tools we can deliver results that are realistic, actionable, and cost-effective. Our research is rigorous; our consultation, professional yet personal; and our reporting, comprehensive and thorough. RHCS provides creative and innovative solutions for all your management concerns, and by observing, reviewing and analysing your practices we can position your library for a more dynamic and relevant future

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Level 12/60 Collins Street

Melbourne Vic 3000

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